Privacy Policy
Last Updated: September 19, 2026
Zambalivery ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, ordering platform, and mobile applications.
Information We Collect
When you use Zambalivery, we may collect information such as:
- Name and contact information
- Delivery address and location information
- Order and transaction details
- Account information
- Information provided when contacting our support team
- Device and website usage information
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Connect customers with participating merchants and riders
- Provide customer support
- Send important updates regarding your orders or account
- Improve our website, applications, and services
- Prevent fraud, abuse, and unauthorized activity
Information Sharing
To provide our services, certain information may be shared with the relevant merchant, rider, payment provider, or service provider when necessary to process and complete your order.
We do not sell your personal information.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or misuse. However, no online service can guarantee complete security.
Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of your information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Zambalivery Support.